Long Term Conditions Training

NHS North West London
  • Diabetes
  • COPD
  • CHD
  • Long Covid
A training programme to support the IAPT workforce to work effectively with people with long-term physical health conditions.
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Talking therapies ‘do’s’ and ‘don’ts’ guide for the IAPT team holding workshops with patients with long term physical health conditions

Workshop ‘dos’…

  • Familiarise yourself with the condition before attending the workshop and understand the emotions that may be associated to the condition.
  • When you start your workshop, familiarise yourself with the makeup of the group (e.g. some patients may have COPD, others may have asthma, they may all attend a breathlessness workshop).
  • Make sure discussions and examples relate to their condition and are relevant to how they may be feeling, to engage the audience.
  • Introduce talking therapy service as psychological help and support.
  • Explain what a PWP is/does to ensure people know how you can help.
  • Summarise and outline the different types of treatments available e.g. counselling, CBT, mindfulness and relaxation classes etc.
  • Explain materials being handed out.
  • Point to the service contact details and explain this is how to contact the talking therapies service if they would like to self-refer.
  • Remind people that the service is free and confidential.

Workshop don’ts…

  • Don’t describe the service as a mental health service. This can scare people or put them off using the service, as there is a lot of negative stigma associated with mental health.
  • Don’t use generic examples when describing talking therapy and explaining how treatments can help people, use example related to the people you are talking to.
  • Don’t assume that everyone with a long term condition feels down or anxious.
  • Don’t assume everyone in the group has the same condition.
  • Don’t use acronyms (e.g. COPD, AF etc.), most people do not know what these conditions are.
  • Don’t end a workshop without telling people how to contact the talking therapy service and how to self-refer.